A live customer service agent may be available if you can see the GREEN status light in the chatbox above for your product questions and inquiry. Our Customer Service Agent will direct you to our Quick Order Form if you are to make your final orders, we cannot process orders through live chat. We will try our best to respond to you as fast as we can, but please do not expect that we will be available all the time. If no customer service agent is online please leave us your questions / inquiry and orders through our Quick Order Form or you can always send us an SMS through 09162764300. We provide you real-time support and quick answers using our Live Chat Service.